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Terms & Conditions

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Terms & Conditions

These terms & conditions apply to all Tailor Made journeys departing between January 1, 2018 and December 31, 2018 and bookings for future years until updated.

INCLUDED IN JOURNEYS 
All accommodations; meals; English-speaking guides and private sightseeing, except for shared excursions from safari camps/lodges, cruise vessels and trains or other exceptions, as noted in the itinerary; park and entrance fees; arrival and departure transfers; coffee/tea/soft drinks/water at included meals; and hotel taxes.

NOT INCLUDED IN JOURNEYS
International and internal airfares, unless otherwise noted; costs associated with obtaining passports or entry visas; reciprocity and other border fees; airport departure taxes, unless otherwise noted; excess baggage charges; all gratuities; meals other than those specified in the itinerary; beverages other than those noted in inclusions above or specified in the itinerary; any meals for your guide if you invite him/her to dine with you; sightseeing not included in the itinerary; and personal expenses such as laundry, communication charges, Internet access; and optional activities (which are subject to availability).

HOTEL CHECK-IN 
Most hotels allow check-in to take place during the mid afternoon. Should you wish to have a guaranteed room ready for your immediate check-in upon arrival, it can be arranged for an additional charge. Please ask Destinos South Asia for details and prices.

SPECIAL REQUESTS 
Specific requests such as adjacent or connecting rooms, types of beds, smoking rooms and special dietary needs should be advised at time of booking. Please note that while every effort will be made to secure a special request, it cannot be guaranteed.

ITINERARIES 
Destinos South Asia reserves the right to modify program itineraries, including arranged sightseeing, and substitute accommodations, including vessels, aircraft and trains, at any time due to unforeseen circumstances or those beyond Destinos South Asia control. Every effort will be made to operate itineraries as planned, but alterations may occur after the final itinerary has been issued. All scheduled sightseeing has been confirmed in advance, but venues including wildlife reserves, museums and other points of interest can change their hours of operations at short notice. If this occurs, your guide will offer alternative arrangements.

AIR TRANSPORTATION 
International airfare (to the journey starting point and from the ending point) is not included in program pricing.. All internal air is based on economy class seating and is 100% non-refundable at time of final payment (some exceptions may apply) & are subject to change until final payment has been received by Destinos South Asia. Flight confirmation is based on availability.

Destinos South Asia is not liable for, and does not assume responsibility or accept claims with regard to, seat assignments, name changes, schedule changes, flight changes and/or cancellations. Should you change or cancel your air transportation arrangements before or after your travel begins, all airline change and cancellation fees will apply.

PRICES AND ARRANGEMENTS 
Quoted program prices are per person, double occupancy except where indicated. Although not expected, published prices may be modified due to unexpected significant external factors not forecasted at the time of printing. Destinos South Asia is under no obligation to give a breakdown in costs of any journey. Any modifications to a Tailor Made itinerary, including dates or number of people travelling, will require a revised proposal.

CHILD POLICY 
No minimum age is required unless noted on the itinerary and all children under age 18 must be accompanied by an adult. Some activities contained within an itinerary may have a different age restriction than the overall minimum age requirement. Details will be provided at the time of booking.

PASSPORTS AND VISAS 
It is the guest's sole responsibility to obtain, and have available when necessary, the appropriate valid travel documents. All guests are advised to check with the appropriate government authority to determine the necessary documents. A valid passport is required for U.S. citizens travelling to all international destinations. Passports must be valid for six (6) months after the return of your journey and should also have sufficient blank visa pages for entry and exit stamps.

RESERVATION AND PAYMENT SCHEDULE 
Deposit per person required at time of booking: A deposit of 25% of the program price is required at the time of booking. Final payment is due 120 days prior to departure. If your reservation is made within 120 days of departure, the entire cost of the trip must be paid at the time of the request in order to secure confirmation. Additional deposits may be required for planes and trains.

CANCELLATION CHARGES 
Cancellations must be received in writing and will become effective on the date of receipt, fax or email. Cancellations received by Destinos South Asia are subject to the following:

CANCELLATION FEES PER PERSON

121 days prior to departure (or more): 10% of the program price up to a maximum of $2,500 per person. Additional cancellation penalties may apply to planes, vessels and trains including private charters; exclusive private use of accommodations or venues; and groups of 15 or more.
120-91 days prior to departure: 20% of program price

90-61 days prior to departure: 50% of program price

60 days prior to departure (or less): 100% of the program price

CHANGES TO THE ITINERARY: 
The guest will be responsible for any changes or cancellations made to the itinerary at their request or beyond their control, before or during travel, including expenses incurred due to a change, delay or cancellation of any flights. If a guest cancels or leaves a journey and a roommate remains, an additional supplement may apply to the price for the remaining guest.

CANCELLATION CHARGES FOR INTERNAL AIR 
All internal air is 100% non-refundable at time of final payment (some exceptions may apply).

CLAIMS AND REFUNDS 
For verifiable claims to be considered, they must be received in writing within 30 days of the termination of the program and be accompanied by supporting documentation and/or a statement from the local destination company verifying the claim. Any adjustment consideration will be based on the actual price of the services involved and not on a per diem basis. Adjustments will not be made for unused sightseeing trips or meals. Destinos South Asia will not accept any liability for any claims that are not received within 30 days of the termination of your travel program.